Governance Now, a premier publication on public policy and governance from Sri Adhikari Brothers Group, is organizing the 9th India PSU IT Forum on 26th September 2024 at New Delhi. In the past eight editions of the PSU IT Forums Governance Now has been successful in actively engaging IT experts from India’s top PSUs, community, and technology solution providers for addressing the digital transformation needs.The platform is to witness deliberations from top-brass of the nation's PSUs on the theme ‘Innovating Tomorrow: Harnessing Technology for a Progressive Public Sector’.
Governance in the public sector is undergoing a profound transformation driven by technological advancements. This paradigm shift is reshaping how public services are delivered, improving efficiency, transparency, and citizen engagement. Integrating technology into governance processes streamlines operations and enhances the responsiveness and accountability of public sector organizations.
India is poised to embrace cutting-edge technologies such as 5G, AI, blockchain, augmented reality, virtual reality, machine learning, deep learning, robots, and natural language processing. These technologies are set to be instrumental in government and industry sectors, facilitating tasks like planning, decision-making, accelerating development, analyzing deployment, resolving issues, and creating products. Public sector undertakings (PSUs), by embracing digital tools, data analytics, and automation, are revolutionizing service delivery, decision-making processes, and accountability standards. Real-world examples highlight instances of technology-driven transformations that optimize resource allocation, streamline processes, and enhance responsiveness.
PSUs are eagerly adopting emerging technologies to drive their digital transformation initiatives. Modernizing operations through technological innovation is vital to staying competitive and relevant. These PSUs harness the potential of AI, machine learning, data analytics, cloud computing, and IoT to optimize processes, improve decision-making, and enhance efficiency. They use AI and machine learning algorithms to extract insights from vast datasets, enabling informed strategic planning and predictive analytics for resource allocation.
Furthermore, PSUs are enhancing customer experiences through digital platforms, offering user-friendly interfaces for seamless access to services, thus improving user satisfaction, transparency, and accountability. Collaboration is crucial, as PSUs partner with tech providers, startups, and research institutions to leverage external expertise and drive innovation. In essence, PSUs are leveraging emerging technologies as catalysts for change, fostering operational excellence, innovation, and sustainable growth.
Amid the embrace of emerging technologies, formidable challenges have emerged within cybersecurity. Organizations must prioritize robust security architectures to safeguard vital assets. In today’s landscape, cybersecurity has become a necessity. Integrating emerging technologies for heightened security is imperative to disrupt potential attack vectors and fortify overall security. To effectively mitigate cyber risks, organizations need comprehensive visibility across their networks, prioritizing and remediating potential threats swiftly. Establishing robust security architectures during IT modernization is essential. By combining technological measures, collaborative efforts, compliance adherence, and effective leadership, PSUs can fortify digital assets, ensure service continuity, and uphold public trust.
1. Digital Transformation: The Backbone of Modern PSUs
2. Automating the Future: The Role of AI and Automation in PSUs
3. Guardians of Data: Enhancing Cybersecurity in the Digital Age
4. Blockchain Breakthroughs: Building Transparency and Efficiency in PSUs
5. Data-Driven Decision Making: Leveraging Big Data and Analytics
6. Future-Proofing Public Sector IT: Emerging Trends and Technologies
1. Cloud Computing and Virtualization
2. Digital Twins: Bridging the physical and digital
3. AI, Blockchain and Web3 technology;
4. Intelligent automation and robotic process automation (RPA);
5. Internet of things (IoT); and Quantum computing.